Contact Info

You may contact the Astrobob Group in any means listed below (ordered in descending preference):

Tweet me @ astrobob_tk
OR
Email us (plz check note below) at: astrobob.tk(at)gmail(dot)com
OR
ask a question at formspring.me: http://www.formspring.me/astrobobgroup

you can also check other ways of contact at the Astrobob FAQ & Contact Info page


===Email Etiquette===

The following "Email Etiquette" applies to items sent to me asking questions or offering tips and contributions. I have had to make these requests due to the volume of email I receive and the work that I do on site(s) & blog(s). Thanks for complying with them.

Subject Line

You must use a meaningful subject line entry when sending me email. Otherwise your email will get interpreted to be SPAM and deleted UNREAD. It may also be returned to you as "undeliverable" often termed "bounced".

Email with a subject line like "URGENT REQUEST", "Request for Assistance", "It's here!", "I need some help", "What do you think?", "It didn't work!", or even a blank subject will be moved to a SPAM handling folder and will likely be deleted UNREAD. In fact, any email that has an email address and/or subject line that looks like SPAM will be handled similarly.

Please use a specific subject like "suggestion regarding Astronomical Software page", "Observing Night reauest", or "Astrobob: Image use request", or "Astrobob: Print Images". It should describe in a few words (typically less than 10) the nature of your email message.

Thanks for understanding.

Your Email Address

Use a valid From: and optionally a valid Reply-to: email address when sending email. Due to the volume of email I get, please avoid requesting that I use a different email address for my reply. Also, if your ISP -Internet Service Provider- uses a "Spam Blocker" to prevent "non-authorized" emails from reaching your inbox, please add the email address "astrobob.tk@gmail.com" to the list BEFORE sending me a message. Such list is often called a whitelist. I will not request authorization for replies that I've sent and so my reply might not reach you. If I reply and the reply is rejected due to an invalid From: address or a SPAM blocker, you will not receive my response and so your request goes untreated. Thanks again for understanding.

Email sent to my email address as noted on this Site may be subject (though rarely) to being posted (at my discretion) to an appropriate section on the Site. Your name and email address will be posted with your feedback, technical tip, astrophotography, or other submissions. If you do not wish to have to your name and/or email address included, explicitly state this in English in your original email to me. Email addresses posted on the Site will not be sold or otherwise distributed by me, although they are visible to other users and to the jerks who scan web pages for addresses to which they can send SPAM or VIRUSES.

Image Files

Any photos sent should be in JPEG format. Some email systems may require that you encode the image file using Zip or StuffIt.

Message Text

Do NOT use all CAPS when typing your message text. It is hard to read.

DO use paragraph breaks (blank lines) between paragraphs (if appropriate). Avoid using more than one blank line between paragraphs however.

Please be specific, clear, and provide appropriate details when asking a question or submitting a tip. Emails that ramble on are hard to interpret as to what exactly the problem is. Also, if you have a particular suggestion regarding the site/blog, please include the link to that page.

Please avoid fancy formatting or fonts in your message or any HTML graphics, specially flickering stuff. It is really difficult to read white text on a light background or red text on a blue background or a picture flikering on the side.
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